Create Maintenance Ticket - CasaAI Documentation

{
  "ticket_id": "mnt_10021",
  "unit_id": "unit_7C",
  "description": "Water leaking under the kitchen sink for two days",
  "photos": ["https://files.casaai.dev/img/leak1.jpg"],
  "priority_hint": "high"
}

{
  "ticket_id": "mnt_10021",
  "unit_id": "unit_7C",
  "description": "Water leaking under the kitchen sink for two days",
  "severity": "urgent",
  "vendor_assigned": "vendor_plumb_pro"
}

POST

api

maintenance

{
  "ticket_id": "mnt_10021",
  "unit_id": "unit_7C",
  "description": "Water leaking under the kitchen sink for two days",
  "photos": ["https://files.casaai.dev/img/leak1.jpg"],
  "priority_hint": "high"
}

{
  "ticket_id": "mnt_10021",
  "unit_id": "unit_7C",
  "description": "Water leaking under the kitchen sink for two days",
  "severity": "urgent",
  "vendor_assigned": "vendor_plumb_pro"
}

Create a maintenance ticket with description and optional photos. CasaAI will classify severity and category, then dispatch according to your rules.

{
  "ticket_id": "mnt_10021",
  "unit_id": "unit_7C",
  "description": "Water leaking under the kitchen sink for two days",
  "photos": ["https://files.casaai.dev/img/leak1.jpg"],
  "priority_hint": "high"
}

{
  "ticket_id": "mnt_10021",
  "unit_id": "unit_7C",
  "description": "Water leaking under the kitchen sink for two days",
  "severity": "urgent",
  "vendor_assigned": "vendor_plumb_pro"
}

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json

ticket_id

string

required

unit_id

string

required

description

string

required

photos

string[]

priority_hint

string

Response

200 - application/json

Ticket accepted

ticket_id

string

required

unit_id

string

required

description

string

required

severity

enum<string>

Available options:

emergency,

urgent,

standard

vendor_assigned

string | null

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