> ## Documentation Index
> Fetch the complete documentation index at: https://docs.casaai.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Answers to common CasaAI questions.

<AccordionGroup>
  <Accordion title="How does pricing work?">
    CasaAI pricing is based on active units and workflow usage (agents/runs). Contact sales for exact tiers.
  </Accordion>

  <Accordion title="Can I manage multiple properties?">
    Yes. Properties and units are first-class entities. Use property IDs in APIs and dashboards for rollups.
  </Accordion>

  <Accordion title="Is my data secure and encrypted?">
    Data is encrypted in transit (TLS) and at rest. Webhooks use HMAC signatures; rotate secrets regularly.
  </Accordion>

  <Accordion title="How do I connect data sources?">
    Upload CSVs/Sheets, connect cloud storage (S3/Drive), or use the API (`/api/v1/properties`, `/api/v1/tenants`, `/api/v1/maintenance`).
  </Accordion>

  <Accordion title="Do you support webhooks?">
    Yes. Configure `/webhooks/workflow` for screening decisions, maintenance events, and exports. Verify with `X-CasaAI-Signature`.
  </Accordion>

  <Accordion title="Can I export KPIs to BI tools?">
    Use `/api/v1/financial/exports` to S3/Drive or webhook, then connect your BI tool to the destination.
  </Accordion>

  <Accordion title="What models power CasaAI?">
    CasaAI uses LLM-based agents tailored for screening, maintenance classification, document parsing, and KPI summarization.
  </Accordion>

  <Accordion title="How do I get support?">
    Email `support@casaai.dev`. Include run IDs or ticket IDs for faster help.
  </Accordion>
</AccordionGroup>